Contact information
Contact Information
At Frost Studio, we value our customers and are committed to providing prompt and reliable support. If you have any questions regarding your order, products, shipping, returns, exchanges, or any other inquiries, our support team is here to assist you.
Customer Support
Email: help@froststudio.in
Website: https://froststudio.in
Support Hours
Tuesday – Sunday: 10:00 AM – 7:00 PM (IST)
Monday: Closed
Messages received outside our business hours will be answered on the next working day.
Response Time
We strive to respond to all customer inquiries within 24–48 business hours.
During weekends, holidays, or promotional periods, response times may be slightly longer.
Order Support
To help us assist you faster, please include the following details when contacting us regarding an order:
- Order Number
- Full Name
- Email Address used while placing the order
- Brief description of your query
If your inquiry is related to a damaged, defective, or incorrect product, please attach clear photographs of the product and its packaging.
Business Information
Business Name: Frost Studio
Website: https://froststudio.in
Customer Support Email: help@froststudio.in
Need Assistance?
Whether you have questions before placing an order or need support after your purchase, we're always happy to help.
For the fastest assistance, please contact us via email at help@froststudio.in.
Thank you for choosing Frost Studio. We appreciate your trust and look forward to serving you.